A custom 50,000-SKU commerce platform that automated fulfilment and cut manual work by 60%
How Netwin replaced fragmented manual order processing with a fully automated Laravel-based commerce operating system for a leading US automotive parts supplier.
Client
Automotive Parts Supplier
Industry
Auto Parts & Restoration
Region
USA
Services
Custom E-Commerce Platform Engineering
Duration
Full-cycle build
The Challenge
A core system that couldn't keep up
The client’s lending platform built over twelve years as a single monolithic application had become the biggest brake on the business.
Every release was slow and risky, scaling for peak demand was painful, and the architecture simply couldn’t support the AI and integration capabilities their roadmap demanded. A full rewrite felt too risky to attempt.
Fragmented manual order processing
Orders were processed manually across disconnected systems, with no real-time stock visibility between warehouses.
A large catalogue with poor discoverability
Over 50,000 SKUs were difficult to search, with no Year/Make/Model or VIN-based filtering for customers.
Backorders causing revenue loss
Without an automated backorder process, stock-outs translated directly into lost sales and no visibility for customers or staff.
No customer order tracking
Customers had no self-service way to check order history, shipment status or returns.
The Solution
A phased, zero-downtime
transformation
The client’s lending platform built over twelve years as a single monolithic application had become the biggest
brake on the business.
Every release was slow and risky, scaling for peak demand was painful, and the architecture simply couldn’t support the
AI and integration capabilities their roadmap demanded. A full rewrite felt too risky to attempt.
Fully automated order management
Built an end-to-end order lifecycle system placement, payment, picking, packing and dispatch removing manual handling at every stage.
Live inventory sync & smart catalogue
Delivered real-time stock sync across all warehouses alongside Year/Make/Model and VIN-based search with attribute-based filtering across the full 50,000+ SKU catalogue.
Automated backorder engine
Built a backorder queue with ETA visibility and priority fulfilment logic, with proactive customer notifications throughout.
Self-service customer portal
Gave customers a single dashboard for order history, shipment tracking, returns and reordering.
THE RESULTS
A core system that couldn't keep up
60%+
50K+
<48h
fulfilment time
100%
automation
- Automation reduced manual workload by 60%+, improving operational efficiency.
- The platform now manages 50K+ SKUs with accurate, synchronized inventory.
- Order fulfillment times dropped to less than 48 hours across all channels.
- 100% of order processing workflows were automated and audit-ready.
Before
82%
Order accuracy
After
99.6%
Auto-validated accuracy
Technology We Use
The stack behind the build
More Work
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